MIS Warranty

Detail Klaim Garansi

User

Jenis Klaim

Kode Klaim

Customer

No. Garansi

Akhir garansi

Status garansi

Nama Unit

Keterangan Unit

PowerEdge R750 Server [PowerEdge R750 - [ASPER750_VI_VP]]
1x PowerEdge R750 Server
1x 2.5 Chassis
1x SAS/SATA Backplane
1x No Rear Storage
1x No GPU Enablement
1x Trusted Platform Module 2.0 V3
1x 2.5" Chassis with up to 16 SAS/SATA Drives
1x Intel Xeon Gold 6338 2G, 32C/64T, 11.2GT/s, 48M Cache, Turbo, HT (205W) DDR4-3200
1x Intel Xeon Gold 6338 2G, 32C/64T, 11.2GT/s, 48M Cache, Turbo, HT (205W) DDR4-3200
1x Additional Processor Selected
1x Heatsink for 2 CPU configuration (CPU greater than or equal to 165W)
1x Performance Optimized
1x 3200MT/s RDIMMs
4x 64GB RDIMM, 3200MT/s, Dual Rank, 16Gb
1x Unconfigured RAID
1x PERC H755 SAS Front
1x Front PERC Mechanical Parts, rear load
2x 600GB 15K RPM SAS ISE 12Gbps 512n 2.5in Hot-plug Hard Drive
1x Performance BIOS Settings
1x UEFI BIOS Boot Mode with GPT Partition
1x No Energy Star
1x Standard Fan x6
1x Dual, Hot-Plug,Power Supply Redundant (1+1), 1400W, Mixed Mode
2x Jumper Cord - C13/C14, 4M, 250V, 10A (US, EU, TW, APCC countries except ANZ)
2x Power Cord - C13, 1.9M, 250V, 10A (Indonesia, Laos, Vietnam)
1x Riser Config 1, 6x8, 2x16 slots
1x R750 Motherboard with Broadcom 5720 Dual Port 1Gb On-Board LOM
1x No OCP 3.0 mezzanine NIC card
1x Mellanox ConnectX-6 DX Dual Port 100GbE QSFP56 Network Adapter, Low Profile
1x Emulex LPe31002 Dual Port 16Gb Fibre Channel HBA, PCIe Low Profile, V2
1x No Cables Required
1x PowerEdge 2U LCD Bezel
1x Dell EMC Luggage Tag
1x Assembly BOSS Blank
1x No Operating System
1x No Media Required
1x iDRAC9, Enterprise 15G
1x OpenManage Enterprise Advanced
1x Quick Sync 2 (At-the-box mgmt)
1x Indonesia SDPPI label
1x iDRAC,Factory Generated Password
1x iDRAC Service Module (ISM), NOT Installed
1x iDRAC Group Manager, Enabled
1x ReadyRails Sliding Rails
1x Cable Management Arm, 2U
1x No Systems Documentation, No OpenManage DVD Kit
1x PowerEdge R750 Shipping, APCC/TW
1x PowerEdge R750 Shipping Material
1x PowerEdge R750, No CE or CCC Marking, APCC/TW
1x Basic Next Business Day 36 Months
1x ProSupport and Next Business Day Onsite Service Initial, 36 Month(s)
1x No Installation Services Selected
1x Partner Operations Support B2B

Serial Number

Keterangan Klaim

Link Server Node 1 Penunjang Mati

File jpeg

PIC

Status Klaim

Respon Klaim Garansi MNGL-DDHBABMWQD

Konfirmasi

Saya koordinasikan dengan tim terkait pengecekan

Eko Santoso | Support 30 September 2024 | 11:30:00

Kunjungan Onsite

Siang ini dilakukan penggantian kabel Patchcord

Eko Santoso | Support 30 September 2024 | 13:56:00

Penggantian

Setelah dilakukan pegantian pathcord. Node 1 masih mati. Akan dilakukan penggantian SFP. Eksekusi akan di informasikan lebih lanjut

sarifudin | Administrator 30 September 2024 | 15:36:00

Konfirmasi

Setelah dilakukan pergantian SFP dan kabel patchcore di sisi Rajawali, link masih belum menyala. Untuk SFP sudah di cek pada konfigurasi terpantau terdetksi. Pelru di lakukan pengecekan lebih lanjut di sisi kabel dengan senter FO dan OTDR. Update selanjutnya akan di informasikan kembali

Fahmi Aziz Saputra | Support 07 Oktober 2024 | 16:06:00

Konfirmasi

Fahmi Aziz Saputra | Support 07 Oktober 2024 | 16:10:00

Konfirmasi

Fahmi Aziz Saputra | Support 07 Oktober 2024 | 16:11:00

Konfirmasi

Fahmi Aziz Saputra | Support 07 Oktober 2024 | 16:11:00

Kunjungan Onsite

Dilakukan pemindahan core dan pengecekan kualitas link fo.

Sendayu | Administrator 08 Oktober 2024 | 13:00:00

Kunjungan Onsite

hasil pengecekan disisi rajawali patchcore ke arah sfp tidak tertancap dengan baik, dan perlu pengecekan di sisi penunjang

Fahmi Aziz Saputra | Support 08 Oktober 2024 | 16:09:00

Selesai

Fahrorozy | Administrator 24 Desember 2024 | 10:55:00