MIS Warranty

Detail Klaim Garansi

User

Jenis Klaim

Kode Klaim

Customer

No. Garansi

Akhir garansi

Status garansi

Nama Unit

Keterangan Unit

PowerEdge R750 Server[PowerEdge R750 - [ASPER750_VI_VP]] Bundle :

1x R750 Motherboard with Broadcom 5720 Dual Port 1Gb On-Board LOM
1x Intel Xeon Gold 5318Y 2.1G, 24C/48T, 11.2GT/s, 36M Cache, Turbo, HT (165W) DDR4-2933
1x No Backplane
1x No Backplane
1x No Rear Storage
1x No GPU Enablement
1x iDRAC,Factory Generated Password
1x iDRAC Group Manager, Enabled
1x No HD, No Backplane
1x PowerEdge 2U LCD Bezel
1x Riser Config 0, 4x8 slots
1x PowerEdge R750 Shipping, APCC/TW
1x Dell EMC Luggage Tag
1x Quick Sync 2 (At-the-box mgmt)
1x Performance Optimized
1x 3200MT/s RDIMMs
12x 16GB RDIMM, 3200MT/s, Dual Rank
1x No Additional Processor
1x iDRAC9, Enterprise 15G
1x No Hard Drive
1x Emulex LPE 31002 Dual Port 16Gb Fibre Channel HBA, PCIe Full Height
1x BOSS-S2 controller card + with 2 M.2 240GB (RAID 1)
1x No Controller
1x Performance BIOS Settings
1x Heatsink for 1 CPU configuration (CPU greater than or equal to 165W)
1x Dual, Hot-Plug,Power Supply Redundant (1+1), 1400W, Mixed Mode
1x Trusted Platform Module 2.0 V3
1x BOSS Cables and Bracket for R750 (Riser 1)
1x Indonesia SDPPI label
1x PowerEdge R750, No CE or CCC Marking, APCC/TW
1x PowerEdge R750 Shipping Material
2x Jumper Cord - C13/C14, 4M, 250V, 10A (US, EU, TW, APCC countries except ANZ)
1x Broadcom 57416 Dual Port 10GbE BASE-T Adapter, OCP NIC 3.0
1x Broadcom 5719 Quad Port 1GbE BASE-T Adapter, PCIe Full Height
1x On-Board LOM
1x No Media Required
1x No Operating System
1x No Systems Documentation, No OpenManage DVD Kit
1x No Installation Services Selected
1x Partner Operations Support B2B
1x Standard Fan x6
1x ReadyRails Sliding Rails
1x Cable Management Arm, 2U
1x Diskless Configuration (No RAID, No Controller)
1x UEFI BIOS Boot Mode with GPT Partition
1x OpenManage Enterprise Advanced
1x Basic Next Business Day 36 Months
1x ProSupport and Next Business Day Onsite Service Initial, 36 Month(s)
1x PowerEdge-SE02 Freight charges (Indonesia)

Serial Number

Keterangan Klaim

Selamat siang team 
kami mengalami beberapa kendala di server, diantaranya 
- tpm 2.0 device detected but a connection cannot be established
- vm wagw mengalami stuck/freeze sehingga tidak bisa beroperasi sebagaimana mestinya, dan menghambat pekerjaan karena tidak bisa mengirim pesan wa otomatis kepada pelanggan 
- vm wagw bila di restart, membutuhkan waktu yang sangat lama, berberda dengan vm-vm lainnya yang ada di server, apakah hal ini disebabkan adanya 2koneksi dan 2storage? 
demikian informasi disampaikan, mohon bantuan dan kerjasamanya 
terima kasih

File jpg jpg

PIC

Status Klaim

Respon Klaim Garansi MNGL-T88PX2IG3B

Selesai

akan saya agendakan untuk melakukan pengecekan ke sana

Ardhi Yahya | Support 30 April 2024 | 11:34:00